Uktus Thermae can accommodate up to 350 guests at a time. The thermal complex has been successfully operating for 4
years and is popular among Yekaterinburg residents. The management of the thermae constantly analyses how visitors use the services of the complex, what is convenient for them and what is not, and how to improve the Uktus operation. Based on the conclusions made, Customer requests updates and additions to the BARS payment and access system. Development of BARS System Functionality For Uktus Thermae
Soon the sessions of the thermal complex will be available for purchase on its website. The customer used the online sales module developed by Bars IT and is integrating it with the website of the Uktus thermal complex.
In the future, there may be a large screen by the outdoor pool that will show the wristband numbers of those guests who are running out of their prepaid session. This will make it easier for visitors to meet their prepaid time.
The management of the thermae is considering installing a self-service cash desk. It would be convenient for those clients who do not want to queue at a regular ticket office on the way out. Such visitors will be able to put a wristband to the terminal-reader to check if they have debts. If there is, clients will pay the required amount with a bank card at the ticket office, and the turnstile will open for exit. A staff member will take the wristbands from the exiting guests.
The BARS system now allows Customer to control access to the thermae, payment for sessions at the entrance and the final payment at the exit. Visitors to the thermal complex feel comfortable using the wristband to enter the territory of the thermae, to open lockers in the changing room, to pay for the purchase of additional services in the thermal complex.
Watch a presentation video about Uktus Thermae
on the Baden Baden YouTube channel.
Bars IT is pleased to help Customer make the thermae's customer service even better and simplify its management.